7th Asia Pacific Mediation Forum Conference, October 7-9, 2015.

26 05 2015


Deadline for early-bird registration and abstracts extended to May 31, 2015.

The Indonesian Institute for Conflict Transformation (IICT) and the Asia Pacific Mediation Forum (APMF) Executive Committee proudly welcome you to the 7th Asia Pacific Mediation Forum Conference, which will be held in Jakarta, Indonesia from 7-9 of October, 2015. This conference is supported by the Indonesian Mediation Centre (PMN), Mawar Saron Legal Aid Institution, the Indonesian Academy of Mediators and Arbitrators and LEADR/IAMA Australia. The theme of the conference is “Synergizing Eastern and Western Constructs of Mediation towards Better Understanding” and aims to explore the richness of the diverse approaches to mediation to nurture better cross-cultural understanding and to enhance collaborative dispute resolution processes and settlements in the region.

Please click this link for further information about the APMF- www.asiapacificmediationforum.org – and this link for more information about the conference – www.apmf-jakarta.com

Family Dispute Resolution Practitioner- Regional Victoria (Full time)

26 05 2015


  • Assist families and children resolve break ups
  • Live in an affordable, idyllic, country location on the Murray River
  • Hands-on work where you can make a difference

Our client is a highly regarded Community organisation who has a reputation for improving the lives of the local community. An opportunity has emerged for a Family Dispute Resolution Practitioner (FDRP) to join the team and get hands-on work with the Swan Hill community.

The Swan Hill region is home to everything that is wonderful in life. A region rich in culture, bathed in sunshine, blessed with a bounty of delicious local produce and home to great dining, wine and shopping. All this surrounded by the country’s most beautiful natural asset, the Murray River.

Lifestyle is affordable and this role has worklife balance.

As a registered FDRP you will work closely with both individual clients and families seeking assistance with relationship issues. To provide intake, assessment, support, referral advice in appropriate cases to resolve disputes and develop parenting plans.

There is also an educational component to provide community development and community education activities to raise awareness of family issues.

The role will be challenging, rewarding and varied and very hands-on. You will undertake intake, assessment, information and referral advice, support, safety screening and  plans for families and individuals seeking assistance.

You will independently manage cases, undertake appropriate screening, assess and refer appropriate allocated cases for Family Dispute Resolution. You will also prepare and coach clients to participate effectively in the mediation process, conduct joint parenting planning sessions if appropriate, mediate in appropriate cases to resolve
disputes and issue Certificates as per the requirements of the Family Law Act.

The role requires you to provide case management services where appropriate, develop and review parenting plans. You will work closely with the local community including Indigenous clients and attend Swan Hill Koori Court as rostered and
community events.

The ideal candidate will have the following:

· Tertiary qualifications relevant to community welfare practice, i.e. Social Work, Psychology, Law, Social Science, with experience in counselling and family dispute resolution.

· A broad understanding of relevant legislative requirements as they relate to this field of practice for example; child support, child protection and family violence.

· A willingness to travel and preparedness to be accommodated overnight when required.

· Demonstrated relevant experience in community development initiatives.

· Demonstrated ability and experience in working with individuals and families.

· Demonstrated ability to deliver community education sessions.

· Capacity to undertake reviews, collect data and meet all Quality Assurance requirements.

· Well developed report writing and presentation skills.


If you are interested in applying and want further information, contact admin@eliasrecruitment.com.

Please send any CV’s in MS Word format (preferably NOT pdf)

Elias Recruitment
(02) 9362 1859

Careers at Financial Ombudsman Service Australia

25 05 2015



The Financial Ombudsman Service employs a group of highly qualified professionals whose expertise in areas such as alternative dispute resolution, law, accountancy, financial markets, insurance and superannuation contribute significantly to the quality of the dispute resolution service provided by the Financial Ombudsman Service. The Service also employs skilled professionals in areas such as information technology and administration.

Financial Ombudsman Service staff must be committed to achieving fair and just outcomes to disputes in an independent and impartial manner.  While a legal qualification is not necessary for all Financial Ombudsman Service positions, an interest in the law and its application in the financial services sector, is essential.

The Financial Ombudsman Service offers a friendly work environment with an emphasis on work/life balance as well as professional development.

Current Vacancies include:

  • General Manager – Code Compliance Monitoring
  • Chief Executive Officer – Code Compliance Monitoring Committee
  • Case Manager
  • Conciliator
  • Membership development Adviser

For more information visit http://fos.org.au/about-us/careers-home/


The Community and Legal Sector Information Expo, 2015

5 05 2015

family law pathways

The Community and Legal Sector Information Expo was held on Thursday 30th April by the NQ Family Law Pathways Network. This event brought together professionals working within the Family Law System to undertake facilitated professional development within an expo style format. Around 24 peak Family Law Organisations and programs attended in order to present information to participants. Claire Holland attended on behalf of the JCU Conflict Management and Resolution Program.


Claire Holland at the JCU Conflict Management and Resolution information table

Claire Holland at the JCU Conflict Management and Resolution information table


Participants engaging with exhibitors at the Expo

Participants engaging with exhibitors at the Expo


Participants engaging with exhibitors at the Expo

Participants engaging with exhibitors at the Expo

The facilitated Expo style saw participants presented with a number of specially tailored case studies that meant they had to engage meaningfully with each exhibitor to understand how each service could inform their case study and how the different services compliment each other and work together in practice. It was a wonderful event and well facilitated by the Master of Ceremonies Mike Reynolds and Hon Scott Stewart.

Workshop: Introduction to International Arbitration, Brisbane

17 04 2015



The Chartered Institute of Arbitrators (Australia) Limited, Queensland Chapter, is pleased to offer the ACIArb course Introduction to International Arbitration to be held in Brisbane, Queensland on Saturday, 23 May 2015


AUD $AU450 (plus GST) includes registration of the course, the first attempt at the assignment, study materials, lunch and refreshments throughout the day.

Registration and Payment Options

Registration for this event is through our secure events portal. Click here to register for this event

What is the aim of the course?

To provide an understanding of the general principles of international (ie non-domestic) arbitration and its relationship to other dispute resolution processes. The course will provide candidates with an introduction to the legal framework of, and good practice and procedure in, international arbitration in their jurisdiction.

What are the learning outcomes?

On successful completion of this course candidates will be able to:

  • Understand the background to international arbitration;
  • Describe the process and procedure of international arbitration;
  • Understand international arbitration in the context of other forms of dispute resolution.

What is covered within the syllabus?

  • Comparison of dispute resolution procedures;
  • Fundamental principles of the international arbitration process;
  • The UNCITRAL Model Law and Arbitration Rules;
  • Arbitration rules: time-limited, institutional, industry standards, industry schemes and ad hoc agreements;
  • Arbitration procedures: documents only and oral hearings;
  • The legal framework: the importance of the seat, the New York Convention, procedural laws and rules;
  • The arbitration agreement;
  • Commencement of the arbitration;
  • An arbitrator’s jurisdiction and powers;
  • The arbitration process: obligations of the tribunal, responsibilities and obligations of the parties;
  • Managing the arbitration process: communications, preliminary meeting, interlocutory matters, dealing with factual and opinion evidence and disclosure of documents including introduction to the IBA Guidelines;
  • Presenting the claim and the defence: alternative methods;
  • Procedure at a typical hearing, including contrasting common and civil law jurisdictions;
  • Costs and interest: alternative approaches in different jurisdictions;
  • Essentials of an enforceable award.

How will I be assessed?

Assessment consists of one assignment that is distributed to candidates on the day of the course. Candidates will be given 28 days to complete and submit the assignment. The result is a pass or fail based on understanding and knowledge. Results are dispatched to candidates normally eight to twelve weeks from the date of the submission of the assignment.

What are the entry requirements?

There are no entry requirements. The course is intended for candidates who:

  • are new to the field of international arbitration;
  • wish to learn more about international arbitration and its benefits to users;
  • wish to become an Associate member of CIArb.

English Language Competence – CIArb training and assessment is carried out in English it is therefore essential that candidates are proficient in both written and spoken English. Where English is not a candidate’s first language it is recommended that they have achieved a standard that is, as a minimum, equivalent to the International English Language Testing System (IELTS) level 7 or a score of 94-101 in the Test of English as a Foreign Language (TOEFL) system. CIArb issues this advice as a guideline and, while it will not require any evidence of this standard prior to enrolment on a course, candidates who do not have this standard of English may be disadvantaged

What is my next step when I complete the course?

  • successful candidates will be awarded an Introductory Certificate;
  • successful candidates will be eligible to apply for Associate grade of CIArb, and take advantage of a range of educational and professional benefits;
  • successful candidates may progress onto Module 1 of the International Arbitration Pathway;
  • successful candidates may be eligible to claim CPD points through relevant Law Societies, Bar Associations and other bodies.

Course Times

The course is delivered over one day. The day starts at 8.50 am to 6.00 pm.

Course Venue

Law Society House
179 Ann Street
Brisbane QLD 4000

For more information visit https://www.ciarb.net.au/training/introduction-to-international-arbitration/

Professional Development: Workplace Conflict Resolution

1 04 2015

CMR banner

Workplace Conflict Management

Professional Development (PD) Training

Three day workshop: 10 – 12 April, 9am to 5pm, JCU Townsville

Presenter: Peter Raffles

In this workshop Peter will discuss questions and topics such as:

  • Causes of workplace disputes
  • Managing  bullying in the workplace
  • Managing social media at work
  • Other sources of workplace conflict that require new approaches
  • How has workplace conflict been managed in the past? Has it changed / is it changing now?

At a broad level, this workshop examines the development of systems and structures to facilitate conflict resolution and co-operative decision-making in organisations. It reviews national and local employment laws, HR and Industrial Relations issues for managers and executives, and practical tools and techniques for issue identification and workplace conflict management. At an applied level, the workshop also deals with challenging contemporary workplace issues, like workplace bullying and harassment, performance management and social media at the workplace.

PD with the JCU Conflict Management and Resolution Program

Our training is recognised for Continuing Professional Development points by many organisations and professional associations, particularly where conflict management is seen a relevant professional skill. JCU will provide certificates to participants who complete the training.

The fee for the 3 day workshop is $1500.

For further information or to enrol in the Workplace Professional Development Training please email: Judith.Herrmann1@jcu.edu.au or call (07) 4232 1446.

About the trainer

Peter Raffles is a principal at Conflict Solutions Pty Ltd. Peter has done extensive work and academic research in the field of mutual-gains negotiation and mediation. He is qualified as a negotiation trainer with the Program on Negotiation at Harvard Law School.

Peter holds a Bachelor of Laws from James Cook University, a Master of Dispute Resolution with Honours from the University of Technology, Sydney (UTS) and a Certificate in Arbitration from Adelaide University. He has extensive experience in employment disputes, and has over 10,000 hours experience as a mediator and facilitator.

Peter has worked in industry, corporate and government settings as well as in negotiations between corporate interests, government and indigenous communities in New Guinea. Peter is also a practising Barrister and is inspired and energised by improving workplace relations with particular focus on the benefits of constructive conflict and the eradication of workplace bullying.

Please see our  Workplace Conflict Management PD Flyer for more information.

Positions vacant for dispute resolution specialists

1 04 2015


LEADR logoIAMAlogo


Positions vacant for dispute resolution specialists


Senior Resolutions Officer, Victoria
The Mental Health Complaints Commissioner is currently seeking a highly motivated person with demonstrated assessment and dispute resolution skills, as well as a sound understanding of the mental health sector. This is a unique opportunity to join a newly established office and requires someone with a good mix of empathy, analytical and organisational skills.  This a full time position. Applications close 6 April.

Find out more

Conciliation Officers, South Australia
The South Australian Employment Tribunal (SAET) is seeking high calibre Conciliation Officers who have significant experience and expertise in dispute resolution and/or legal practice. Conciliation Officers will be required to conduct compulsory conciliation conferences in accordance with the South Australian Employment Tribunal Act 2014, the Return to Work Act 2014, relevant regulations and pursuant to the SAET RulesApplications close 17 April
There are a range of appointments available, including:

  • Manager, Conciliation Services
  • Conciliation Officers
  • Conciliation Officers (Sessional)

Find out more



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