Careers at Financial Ombudsman Service Australia



The Financial Ombudsman Service employs a group of highly qualified professionals whose expertise in areas such as alternative dispute resolution, law, accountancy, financial markets, insurance and superannuation contribute significantly to the quality of the dispute resolution service provided by the Financial Ombudsman Service. The Service also employs skilled professionals in areas such as information technology and administration.

Financial Ombudsman Service staff must be committed to achieving fair and just outcomes to disputes in an independent and impartial manner.  While a legal qualification is not necessary for all Financial Ombudsman Service positions, an interest in the law and its application in the financial services sector, is essential.

The Financial Ombudsman Service offers a friendly work environment with an emphasis on work/life balance as well as professional development.

Current Vacancies include:

  • General Manager – Code Compliance Monitoring
  • Chief Executive Officer – Code Compliance Monitoring Committee
  • Case Manager
  • Conciliator
  • Membership development Adviser

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