Direct from the USA
Bill Eddy, LCSW, Esq.
Thursday, 28 August 2014
High-conflict disputes are increasing in every setting: at the workplace, between neighbours, among family members, in legal disputes, against employers, against government agencies, in churches, healthcare organisations, schools and higher education, non-profit organisations, volunteer groups and between strangers. They often involve one or more individuals with a pattern of high-conflict behaviour, characterised by:
- All-or-nothing thinking
- Unmanaged emotions
- Extreme behavior
- Preoccupation with blaming others
- Prolonged, unresolved conflict
- Drawing in many other people
- Draining energy, time and resources
This one-day training will focus on understanding and practicing conflict management skills that are not obvious and natural. There will be instruction, group discussion and two practice exercises – because it takes practice to absorb the nuances of these high-conflict skills. Participants will gain confidence to assist in handling any high-conflict situation, with an individual client or employee, or in a formal or informal mediation setting.
Those who will benefit from this training include: mediators, arbitrators, managers, lawyers, law office staff, judges, human resource managers, administrators, social workers, therapists, clergy, law enforcement, healthcare professionals, educators, and any other professional who is responsible for working with high-conflict people or situations.
Where: Minter Ellison, Level 22, Waterfront Place, 1 Eagle Street, Brisbane
When: 9am-4:30pm, Thursday, 28 August 2014
IAMA generously extends their member rate to LEADR members. To reserve your place, call Alison Mahoney on 07 3220 2122
IAMA members $550
Early bird, before 7 August:
IAMA members $500