THE CAIRNS INSTITUTE – Masterclass Series in Effective Management

“Upstream Workplace Bullying – What to do when the tail wags the dog”

Bullying photos


Upstream Workplace Bullying is a problem that once never existed but it’s now becoming one of the biggest issues in today’s modern work environment. Ever increasing pressures placed on a shrinking workforce can sometimes result in a disgruntled employee taking advantage of existing Work Health & Safety laws designed to protect them from workplace bullying by becoming a bully themselves.

Often those staff members create situations that deliberately prevent tasks from getting done and they often seek support from other staff members who were previously contented. This undermines supervision, creates an atmosphere of tension, lowers morale and results in an unhappy, unproductive workplace.

  • Any attempt by a supervisor to improve work standards they say is harassment
  • Any attempt by a supervisor to stop bad behaviour they say is bullying
  • Any attempt to remove them results in them taking stress leave and you run the risk of an unfair dismissal lawsuit

If any of those situations sound familiar or you want to prevent them from happening, then you and your supervisory staff need to attend this two part Masterclass where you will learn:

Part 1.

  • An awareness of existing Workplace Health and Safety Queensland Code of Practice Legislation and how to interpret the facts positively
  • Identified ethical behaviours in the workplace
  • Pro-active policies and grievance complaint procedures to stabilise and protect your organisation

Part 2.

  • Improved negotiation skills
  • Code of conduct policies that really work
  • Staff training in performance management to motivate and inspire to boost morale and increase productivity

Cost: $220 for both workshops and all participants will receive a James Cook University Certificate of Completion

Part 1. 9.30am – 12.30pm Thursday 31 October 2013

Part 2. 9.30am – 12.30pm Thursday 7 November 2013

Venue: The Cairns Institute, James Cook University, McGregor Road, Smithfield, Cairns

Please make your booking directly to guarantee a place, as numbers are strictly limited: www.

Or call: Mark Franks, Professional Development Training Manager 0401 392 967

Presenter: John Hartigan BA (Honours), Dip Ed. JP (Qual)

John is a well-respected, high profile Human Resource specialist with over 26 years of practical experience as Head of Employee Relations National Australia Bank, Group Manager of BTR Automotive and other Senior Management positions with companies such as Rio Tinto, Esso Australia and Orica. He is an expert in Industrial Relations and Workplace Mediation.